KBS Cook Ltd – Privacy Policy

Last updated: 01/12/25

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1. Introduction

This Privacy Policy describes how KBS Cook Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or use https://kbscook.co.uk (“the Site”).
KBS Cook Ltd is a UK-based company specialising in the selling and renting of kitchen equipment.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

By using our Site, you agree to this Privacy Policy.

2. Data Controller

KBS Cook Ltd
Unit 238, 179 Whiteladies Road,
Bristol, BS8 2AG
Email: info@kbscook.co.uk

3. Information We Collect

a) Information you provide

We may collect personal information you voluntarily provide when you:

• Submit an enquiry

• Request information or quotes

• Place an order

• Create an account (if applicable)

• Contact us directly

This may include:

• Full name

• Email address

• Phone number

• Business name

• Billing or delivery address

• Details relating to your enquiry or order

b) Information collected automatically

When you visit our Site, we may automatically collect:

• IP address

• Device and browser type

• Pages viewed

• Time and date of visit

• Referring website

• Cookie and tracking data

c) Cookies

We use cookies to improve functionality, personalise content, and analyse usage.
(See full Cookie Policy below.)

4. How We Use Your Information

We may use your information to:

• Provide our services (sales & equipment rental)

• Respond to enquiries and provide customer support

• Process orders, deliveries, and returns

• Improve our website and customer experience

• Send updates or communications (only with your consent)

• Maintain business administration and accounting records

• Detect and prevent fraud or misuse

• Comply with legal obligations

5. Legal Bases for Processing 

We rely on the following legal bases:

• Contract – to provide or prepare to provide goods/services

• Legitimate interests – to operate and improve our business

• Consent – for optional marketing and cookie preferences

• Legal obligation – for tax, accounting, and regulatory requirements

6. Sharing Your Information

We do not sell your personal data.

We may share information with trusted third parties, including:

• Website hosting providers

• Payment processors

• Delivery and logistics partners

• IT and security providers

• Professional advisers (legal, accounting)

• Regulatory authorities when required by law

All third parties are required to protect your data and use it only for their contracted purpose.

7. International Data Transfers

Your data is primarily processed in the UK.
If any service providers operate outside the UK or EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses.

8. Data Retention

We retain personal data only as long as necessary for:

• Providing services

• Fulfilling legal, tax, and compliance obligations

• Resolving disputes

Standard retention period: 6 years, in line with UK accounting laws, unless a shorter/longer period is legally required.

9. Your Rights 

You have the right to:

• Access your data

• Rectify inaccurate information

• Request deletion

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, contact info@kbscook.co.uk.

10. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy.
The latest version will always be available on this page.

12. Contact

For privacy-related enquiries:
KBS Cook Ltd
Unit 238, 179 Whiteladies Road,
Bristol, BS8 2AG
Email: info@kbscook.co.uk

 

2. Cookie Policy

KBS Cook Ltd – Cookie Policy
Last updated: [insert date]

1. What Are Cookies?

Cookies are small text files stored on your device to help websites function and improve your browsing experience.

2. How We Use Cookies

We use cookies for:

Essential Cookies

• Required for website functionality

• Enable navigation and secure access

Performance & Analytics Cookies

• Help us understand site usage

• Improve performance and user experience

These include cookies set by tools such as:

• Google Analytics

• Server performance monitoring

Functionality Cookies

• Remember your preferences (e.g., cookie settings)

Marketing Cookies (if used)

(Currently not used, but may be introduced in the future.)

3. Third-Party Cookies

Third parties may place cookies on your device when you use our Site.
These may include analytics and hosting providers.

4. Managing Cookies

You can control cookies via your browser settings:

• Block cookies

• Delete cookies

• Set preferences for specific sites

Be aware that disabling essential cookies may impair functionality.

5. Changes

We may update our Cookie Policy from time to time.
Changes will appear on this page.

6. Contact

For cookie-related questions, contact:
info@kbscook.co.uk

 

3. Website Terms & Conditions

KBS Cook Ltd – Terms & Conditions
Last updated: [insert date]

1. About Us

This website (https://kbscook.co.uk) is operated by:
KBS Cook Ltd
Unit 238, 179 Whiteladies Road,
Bristol, BS8 2AG
Email: info@kbscook.co.uk

2. Website Use

By accessing our Site, you agree to:

• Use it only for lawful purposes

• Not disrupt or damage the Site

• Not attempt to access restricted areas or data

We may suspend or terminate access if these terms are violated.

3. Products & Services

KBS Cook Ltd provides:

• Sales of kitchen equipment

• Rental of kitchen equipment

Details, pricing, and specifications are subject to change.

4. Orders & Payments

All orders are subject to acceptance and availability.
Payment terms will be stated at the point of sale or rental agreement.

We reserve the right to refuse orders where necessary.

5. Intellectual Property

All content on the Site—including text, images, graphics, and branding—is owned by KBS Cook Ltd or licensed to us.
You may not copy, reproduce, or distribute content without written permission.

6. Limitation of Liability

KBS Cook Ltd is not liable for:

• Interruptions to website availability

• Loss or damage arising from website use

• Errors in content or technical failures

This does not limit liability where unlawful (e.g., personal injury caused by negligence).

7. Links to Third-Party Sites

We are not responsible for third-party website content or practices.

8. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be resolved in the courts of England and Wales.

9. Changes to These Terms

We may update these Terms at any time.
Continued use of the Site means you accept the updated Terms.